Veterans Claims Examiner
Major duties include:
Monitors operating programs and activities supporting benefits paid to Veterans, their dependents, and beneficiaries under Pension and Fiduciary programs. Formulates and recommends instructions, directives, guidelines, policies, plans or procedures to administer or carry out functions which support operations delivery or supporting delivery of benefits or services to Veterans. Assists field stations with instructions for implementing policy, procedures, or training and studies program operations, new legislation, automated systems, management initiatives, and the operation of interacting programs and organizations to develop new and modified operating instructions and training material. Analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives. Undertakes long and short-range research and studies program activities within the P&F Service to support the organization's business goals and objectives; Gathers relevant data, analyzes it critically, and makes recommendations based on findings using available information resources such as Internet tools, manuals, and other reference material. Manages multiple projects or programs concurrently where effort involves coordination among multiple resources, other divisions, or agents outside of the organization. Deals with issues of both sensitive or of a high-profile nature while advising leadership on the national or local impact of changes in process, protocol, or legal statues, which may impact or shapes the future direction of the organization. Prepares PowerPoint and similar material and gives oral presentations to various audiences within P&F Service, VBA senior management, department level executives and outside agencies. Prepares clear and concise documents. Assists in developing and updating procedural guidance for distribution to field offices. Drafts Training Letters, writes briefing papers, drafts system requirements, and answers Congressional and external stakeholder inquiries. Researches Veteran-specific issues and prepares all necessary administrative materials, correspondence, and justifications detailing reasons for decisions. Serves as an advisor and consultant to the supervisor on precedent determinations involving decisions on individual cases and national issues regarding technical, regulatory, procedural, and operational aspects of the Pension and Fiduciary programs. Leads in-house efforts and participates actively as a team member or sub-group leader on project teams involving participants outside of VBA. Promotion Potential:
The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule:
8:
00 am to 4:
30pm Compressed/Flexible:
Available Telework:
Available Virtual:
This is not a virtual position. Position Description/PD#:
Veterans Claims Examiner GS-0996-11 PD#37945A; GS-0996-12 37944A; GS-0996-13 PD# 37943A Relocation/Recruitment Incentives:
Not Available Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/29/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. For a GS-11 position you must have served 52 weeks at the GS-09. For a GS-12 position you must have served 52 weeks at the GS-11. For a GS-13 position you must have served 52 weeks at the GS-12. Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
GS-11:
Knowledge of the procedures, functions, claims processing systems, responsibilities and authorities of Veterans benefits and how they interact in the administration. GS-12:
Knowledge of the procedures, functions, claims processing systems, responsibilities and authorities of Veterans benefits and how they interact in the administration; knowledge of Veterans benefits laws and regulations that pertain to Veterans benefits to ensure proper administration of benefits coverage, determinations, and the protection of the beneficiary and VA. GS-13:
Knowledge of the procedures, functions, claims processing systems, responsibilities and authorities of Veterans benefits and how they interact in the administration; knowledge of Veterans benefits laws and regulations that pertain to Veterans benefits to ensure proper administration of benefits coverage, determinations, and the protection of the beneficiary and VA. Analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of programs. Gathers relevant data, analyzes it critically, and makes recommendations based on findings using available information resources such as Internet tools, manuals, and other reference material. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for the GS-11 grade level you must have:
A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. Transcripts (official or unofficial) must be submitted when using any part of education to qualify. OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Work is primarily sedentary, but involves use of a personal computer so a degree of manual dexterity and visual acuity sufficient to use these tools is required. Occasional standing, bending, walking, and stooping are also necessary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http:
//:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Monitors operating programs and activities supporting benefits paid to Veterans, their dependents, and beneficiaries under Pension and Fiduciary programs. Formulates and recommends instructions, directives, guidelines, policies, plans or procedures to administer or carry out functions which support operations delivery or supporting delivery of benefits or services to Veterans. Assists field stations with instructions for implementing policy, procedures, or training and studies program operations, new legislation, automated systems, management initiatives, and the operation of interacting programs and organizations to develop new and modified operating instructions and training material. Analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives. Undertakes long and short-range research and studies program activities within the P&F Service to support the organization's business goals and objectives; Gathers relevant data, analyzes it critically, and makes recommendations based on findings using available information resources such as Internet tools, manuals, and other reference material. Manages multiple projects or programs concurrently where effort involves coordination among multiple resources, other divisions, or agents outside of the organization. Deals with issues of both sensitive or of a high-profile nature while advising leadership on the national or local impact of changes in process, protocol, or legal statues, which may impact or shapes the future direction of the organization. Prepares PowerPoint and similar material and gives oral presentations to various audiences within P&F Service, VBA senior management, department level executives and outside agencies. Prepares clear and concise documents. Assists in developing and updating procedural guidance for distribution to field offices. Drafts Training Letters, writes briefing papers, drafts system requirements, and answers Congressional and external stakeholder inquiries. Researches Veteran-specific issues and prepares all necessary administrative materials, correspondence, and justifications detailing reasons for decisions. Serves as an advisor and consultant to the supervisor on precedent determinations involving decisions on individual cases and national issues regarding technical, regulatory, procedural, and operational aspects of the Pension and Fiduciary programs. Leads in-house efforts and participates actively as a team member or sub-group leader on project teams involving participants outside of VBA. Promotion Potential:
The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule:
8:
00 am to 4:
30pm Compressed/Flexible:
Available Telework:
Available Virtual:
This is not a virtual position. Position Description/PD#:
Veterans Claims Examiner GS-0996-11 PD#37945A; GS-0996-12 37944A; GS-0996-13 PD# 37943A Relocation/Recruitment Incentives:
Not Available Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/29/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. For a GS-11 position you must have served 52 weeks at the GS-09. For a GS-12 position you must have served 52 weeks at the GS-11. For a GS-13 position you must have served 52 weeks at the GS-12. Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
GS-11:
Knowledge of the procedures, functions, claims processing systems, responsibilities and authorities of Veterans benefits and how they interact in the administration. GS-12:
Knowledge of the procedures, functions, claims processing systems, responsibilities and authorities of Veterans benefits and how they interact in the administration; knowledge of Veterans benefits laws and regulations that pertain to Veterans benefits to ensure proper administration of benefits coverage, determinations, and the protection of the beneficiary and VA. GS-13:
Knowledge of the procedures, functions, claims processing systems, responsibilities and authorities of Veterans benefits and how they interact in the administration; knowledge of Veterans benefits laws and regulations that pertain to Veterans benefits to ensure proper administration of benefits coverage, determinations, and the protection of the beneficiary and VA. Analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of programs. Gathers relevant data, analyzes it critically, and makes recommendations based on findings using available information resources such as Internet tools, manuals, and other reference material. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for the GS-11 grade level you must have:
A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. Transcripts (official or unofficial) must be submitted when using any part of education to qualify. OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Work is primarily sedentary, but involves use of a personal computer so a degree of manual dexterity and visual acuity sufficient to use these tools is required. Occasional standing, bending, walking, and stooping are also necessary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http:
//:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0996 Veterans Claims Examining - Salary Range:
$64,009 to $118,603 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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