Administrative Technician - 60008060
Salary:
$17.
15 HourlyLocation :
Lincoln, NEJob Type:
PERM FULL TIMEJob Number:
202311133Department:
Motor Vehicle DepartmentOpening Date:
08/08/2023Closing Date:
8/30/2023 11:
59 PM CentralDescription Positions in the Office/Administrative Support series are composed of clerical/secretarial, technical, and administrative support levels, where assigned work is in support of an agency's office procedures/processes and/or specialized department functions.
Work assignments for positions in this series range from basic clerical and secretarial support activities to the professional management of program-administrative support operations.
Positions in this series typically are assigned a set of diverse administrative and technical functions.
The diversity of assignments across positions in this series does not support classification to a class specialized in a particular operational function (such as accounting, personnel, materials management, public or customer relations), nor to a class requiring an understanding of a specific technical or program specific subject matter area.
Specific tasks and assignments of positions in this series are frequently unique from each other.
The combination of actual duties assigned and job factors including the scope and impact of work, decisions/issues/problems handled, size/diversity of the employing agency, role in providing technical program information, the nature of work related contacts, responsibility for applying, interpreting and developing office policies or work procedures, and the nature of supervisory controls and work directives received determine the classification level of these positions.
Distinguishing Characteristics(A position is assigned to this class based on the scope and level of work performed as outlined below.
)Under general supervision, positions may provide varied advanced technical/administrative support for a mid-level to high-level manager or unit in the processing, coordinating, tracking, and monitoring of program-administrative functions or perform technical processing activities in specialized department functions.
Work products or services affect the accuracy, reliability, and efficiency of unit or agency program/administrative operations of the employing agency.
The systems, operations, and processes under which work is performed are established and defined where positions typically utilize multiple sources of information to perform tasks, applying knowledge of different and unrelated processes, where actions and work involve decisions requiring a more thorough understanding of the context and operations of the organization to complete assignments.
Some positions may require knowledge of technical terminology or special software programs to perform duties unique to the employing agency.
Positions in this class have more flexibility and latitude in adapting practical approaches or work sequences to efficiently perform assigned work, with periodic review by the supervisor or work leader, but consults with the supervisor prior to implementing most decisions or resolving unusual circumstances.
Interpersonal contacts include unit staff, division staff, other agency divisions, agency customers, peers at other agencies, and/or representatives of public officials to answer questions/relay information, exchange or obtain information, resolve more complicated processing issues, ensure compliance with applicable policies, explain policies and procedures, coordinate activities, or report data.
Positions may be an individual contributor, work leader, or have administrative supervisory responsibility for one to two support positions.
Examples of Work (A position may not be assigned all the duties listed, nor do the listed examples include all the duties that may be assigned.
)Performs administrative support activities for the employing agency, or to support a board, commission or council, such as collecting/reviewing information and writing responses to inquiries or complaints of potentially sensitive nature; composing or tracking preparation of administrative, operational or similar reports or informational summaries concerning workload, budgeting, grants, staffing or legislative topics; arranging schedules and agendas, organizing conferences, recording minutes, and preparing a written record of proceedings for various meetings.
Collects, compiles, and/or extracts information and/or data from computers, databases, statistical, accounting, administrative, and/or other records and documents; compiles records and creates reports, charts and/or graphs through word processing, spreadsheet, or database software to display information in a readable format and to provide the immediate supervisor and management officials with information for making decisions.
Installs, maintains, and/or modifies manual and computerized tracking/monitoring or evaluation processes or files for assigned programs or functions; monitors status of projects and/or costs/expenditures relating to these programs/functions; takes action to facilitate attainment of goals and deadlines.
Prepares documents, reports, or presentations requiring the use of advanced software features that includes integration of spreadsheets, macros, queries, charts, graphics, tables and multiple databases.
May test and review software programs, provide input for refinement or modification, or validate electronic test files.
Provides end user support and training to internal and external customers regarding the software applications, business processes, and technical procedures used by the assigned department or division.
Creates and updates operational and training manuals for internal and external users of department or division business systems.
Provides advice and consultation with lower level clerical and technical support positions where decisions require the application of program knowledge to assist with processing activities; provides detailed responses to questions on program services, application procedures, or processing steps.
Coordinates interagency, community relations, public relations, and general informational contacts and activities to promote public awareness of program-administrative functions or activities of the employing agency.
Gives feedback on work processes/methods and participates in process improvement projects.
May assist with training and guiding the work of others.
May review applications for health care or health related professional licenses, certifications and registrations.
Evaluates information to determine if applicants meet statutory and regulatory requirements.
Plans, organizes, and implements work assignments, as directed, in various administrative service areas such as accounting, budgeting, grants, personnel, legislation, or public relations, to meet goals and objectives.
Qualifications / Requirements (Applicants will be screened for possession of these qualifications.
Applicants who need accommodation in the selection process should request this in advance.
)REQUIREMENTS:
Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management.
SPECIAL NOTE:
Some positions may require:
experience and/or training that is unique to the work assigned; a valid driver's license or the ability to provide independent authorized transportation; and/or criminal history background checks and other specific background check protocols for their agency.
State agencies are responsible to evaluate each of their positions to determine their individual overtime eligibility status as required by the Fair Labor Standards Act (FLSA).
Knowledge, Skills and Abilities (These are needed to perform the work assigned.
)Knowledge of:
the program-administrative policies and guidelines of the employing agency; administrative and office processes and procedures and associated computer applications such as word processing, file management, record keeping, and database management; customer service processes and principles; specialized processes and terminology associated with assigned work.
Skill in:
active listening; asking questions; understanding instructions; using word processing; creating spreadsheets, charts, graphs, and reports; managing time, schedules, and priorities; monitoring and assessing program performance; applying critical thinking techniques.
Ability to:
formulate and recommend alternative courses of action; communicate and exchange information and ideas with others; interpret and apply policies, procedures, and regulations; create charts, graphs, and/or reports using word processing or other computer applications; summarize technical data and results of research into reports; track and monitor information; retrieve information from a variety of sources; coordinate resources and people; maintain confidential records.
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life.
Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! For more information on benefits currently offered to permanent teammates, please visit:
Recommended Skills Active Listening Adaptability Administration Agenda Development Business Administration Business Process Improvement Estimated Salary: $20 to $28 per hour based on qualifications.
$17.
15 HourlyLocation :
Lincoln, NEJob Type:
PERM FULL TIMEJob Number:
202311133Department:
Motor Vehicle DepartmentOpening Date:
08/08/2023Closing Date:
8/30/2023 11:
59 PM CentralDescription Positions in the Office/Administrative Support series are composed of clerical/secretarial, technical, and administrative support levels, where assigned work is in support of an agency's office procedures/processes and/or specialized department functions.
Work assignments for positions in this series range from basic clerical and secretarial support activities to the professional management of program-administrative support operations.
Positions in this series typically are assigned a set of diverse administrative and technical functions.
The diversity of assignments across positions in this series does not support classification to a class specialized in a particular operational function (such as accounting, personnel, materials management, public or customer relations), nor to a class requiring an understanding of a specific technical or program specific subject matter area.
Specific tasks and assignments of positions in this series are frequently unique from each other.
The combination of actual duties assigned and job factors including the scope and impact of work, decisions/issues/problems handled, size/diversity of the employing agency, role in providing technical program information, the nature of work related contacts, responsibility for applying, interpreting and developing office policies or work procedures, and the nature of supervisory controls and work directives received determine the classification level of these positions.
Distinguishing Characteristics(A position is assigned to this class based on the scope and level of work performed as outlined below.
)Under general supervision, positions may provide varied advanced technical/administrative support for a mid-level to high-level manager or unit in the processing, coordinating, tracking, and monitoring of program-administrative functions or perform technical processing activities in specialized department functions.
Work products or services affect the accuracy, reliability, and efficiency of unit or agency program/administrative operations of the employing agency.
The systems, operations, and processes under which work is performed are established and defined where positions typically utilize multiple sources of information to perform tasks, applying knowledge of different and unrelated processes, where actions and work involve decisions requiring a more thorough understanding of the context and operations of the organization to complete assignments.
Some positions may require knowledge of technical terminology or special software programs to perform duties unique to the employing agency.
Positions in this class have more flexibility and latitude in adapting practical approaches or work sequences to efficiently perform assigned work, with periodic review by the supervisor or work leader, but consults with the supervisor prior to implementing most decisions or resolving unusual circumstances.
Interpersonal contacts include unit staff, division staff, other agency divisions, agency customers, peers at other agencies, and/or representatives of public officials to answer questions/relay information, exchange or obtain information, resolve more complicated processing issues, ensure compliance with applicable policies, explain policies and procedures, coordinate activities, or report data.
Positions may be an individual contributor, work leader, or have administrative supervisory responsibility for one to two support positions.
Examples of Work (A position may not be assigned all the duties listed, nor do the listed examples include all the duties that may be assigned.
)Performs administrative support activities for the employing agency, or to support a board, commission or council, such as collecting/reviewing information and writing responses to inquiries or complaints of potentially sensitive nature; composing or tracking preparation of administrative, operational or similar reports or informational summaries concerning workload, budgeting, grants, staffing or legislative topics; arranging schedules and agendas, organizing conferences, recording minutes, and preparing a written record of proceedings for various meetings.
Collects, compiles, and/or extracts information and/or data from computers, databases, statistical, accounting, administrative, and/or other records and documents; compiles records and creates reports, charts and/or graphs through word processing, spreadsheet, or database software to display information in a readable format and to provide the immediate supervisor and management officials with information for making decisions.
Installs, maintains, and/or modifies manual and computerized tracking/monitoring or evaluation processes or files for assigned programs or functions; monitors status of projects and/or costs/expenditures relating to these programs/functions; takes action to facilitate attainment of goals and deadlines.
Prepares documents, reports, or presentations requiring the use of advanced software features that includes integration of spreadsheets, macros, queries, charts, graphics, tables and multiple databases.
May test and review software programs, provide input for refinement or modification, or validate electronic test files.
Provides end user support and training to internal and external customers regarding the software applications, business processes, and technical procedures used by the assigned department or division.
Creates and updates operational and training manuals for internal and external users of department or division business systems.
Provides advice and consultation with lower level clerical and technical support positions where decisions require the application of program knowledge to assist with processing activities; provides detailed responses to questions on program services, application procedures, or processing steps.
Coordinates interagency, community relations, public relations, and general informational contacts and activities to promote public awareness of program-administrative functions or activities of the employing agency.
Gives feedback on work processes/methods and participates in process improvement projects.
May assist with training and guiding the work of others.
May review applications for health care or health related professional licenses, certifications and registrations.
Evaluates information to determine if applicants meet statutory and regulatory requirements.
Plans, organizes, and implements work assignments, as directed, in various administrative service areas such as accounting, budgeting, grants, personnel, legislation, or public relations, to meet goals and objectives.
Qualifications / Requirements (Applicants will be screened for possession of these qualifications.
Applicants who need accommodation in the selection process should request this in advance.
)REQUIREMENTS:
Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management.
SPECIAL NOTE:
Some positions may require:
experience and/or training that is unique to the work assigned; a valid driver's license or the ability to provide independent authorized transportation; and/or criminal history background checks and other specific background check protocols for their agency.
State agencies are responsible to evaluate each of their positions to determine their individual overtime eligibility status as required by the Fair Labor Standards Act (FLSA).
Knowledge, Skills and Abilities (These are needed to perform the work assigned.
)Knowledge of:
the program-administrative policies and guidelines of the employing agency; administrative and office processes and procedures and associated computer applications such as word processing, file management, record keeping, and database management; customer service processes and principles; specialized processes and terminology associated with assigned work.
Skill in:
active listening; asking questions; understanding instructions; using word processing; creating spreadsheets, charts, graphs, and reports; managing time, schedules, and priorities; monitoring and assessing program performance; applying critical thinking techniques.
Ability to:
formulate and recommend alternative courses of action; communicate and exchange information and ideas with others; interpret and apply policies, procedures, and regulations; create charts, graphs, and/or reports using word processing or other computer applications; summarize technical data and results of research into reports; track and monitor information; retrieve information from a variety of sources; coordinate resources and people; maintain confidential records.
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life.
Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! For more information on benefits currently offered to permanent teammates, please visit:
Recommended Skills Active Listening Adaptability Administration Agenda Development Business Administration Business Process Improvement Estimated Salary: $20 to $28 per hour based on qualifications.
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