IT Infrastructure Support Analyst
Salary:
$24.
17 HourlyLocation :
Lincoln Regional Center, NEJob Type:
PERM FULL TIMEJob Number:
202311186Department:
Department of Administrative ServicesDivision:
OCIOOpening Date:
08/09/2023Closing Date:
ContinuousDescription Looking to continue to grow your IT career? Do you enjoy challenges? Are you a team player? The Department of Administrative Services is searching for an IT Infrastructure Support Analyst.
Join a skilled team responsible for personal computer configuration, installation, troubleshooting of dispersed desktops and laptops, including software application support, and LAN/WAN Network troubleshooting.
This position will be located in Lincoln at the Nebraska State Office Building and supporting agencies within the Lincoln Downtown Campus.
Before we dive into what we need, let us show off what you get!oWorkplace flexibilityo13 paid holidaysoVacation and sick leave equating to 24 days your first year, accruing immediatelyoMilitary leaveo156% (that's not a typo!) state-matched retirementoTuition reimbursementoEmployee assistance programo79% employer paid health insurance plansoDental and vision insurance plansoEmployer-paid $20,000 life insurance policyoPublic Service Loan Forgiveness Program (PLSF) through the Federal governmentoWide variety and availability of career advancement as the largest and most diverse employer in the StateoOpportunity to be part of meaningful work and make a difference through public serviceoTraining and Development based on your career aspirationsoFun, inviting teammatesoA safe and secure environmentAt the State, we stand by our core values of treating others with dignity and respect, acting ethically in all situations, and creating an environment where our customer is our top priority.
Apply to join our team today! Examples of Work Position will include but not limited to PC and laptop configuration along with hardware and software troubleshooting in a Windows 10 and Microsoft computing environment.
Install personal computers/laptops at client work areas, troubleshooting and servicing printers.
Provide limited mobile device support.
Troubleshoot and maintain on a limited basis Local Area Networks.
Other duties as assigned within the scope of the classification.
Qualifications / Requirements REQUIREMENTS:
Associate degree in computer science and two years of related technical and business experience.
Two years of related technical and business experience may substitute for the required education on a year-for-year basis.
OR Post high school coursework in computer science and three years of related technical and business experience.
OTHER:
This position requires travel.
As such, the incumbent must be able to present a valid driver's license or another form of reliable transportation.
Regular and reliable attendance required.
Knowledge, Skills and Abilities Proficiency in the use of general or specialized hand tools used to perform PC maintenance have a strong understanding of Windows 10 and Microsoft Office 365.
An understanding of basic wiring and troubleshooting Local Area Networks in the Ethernet environment required.
Excellent reliability, self-starter, works well individually and as a team in a limited supervisory environment, as well as customer service and communication skills.
Ability to lift up to 50 lbs.
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life.
Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! For more information on benefits currently offered to permanent teammates, please visit:
Recommended Skills Administration Communication Computer Maintenance Construction Toolkits Customer Service Electrical Wirings Estimated Salary: $20 to $28 per hour based on qualifications.
$24.
17 HourlyLocation :
Lincoln Regional Center, NEJob Type:
PERM FULL TIMEJob Number:
202311186Department:
Department of Administrative ServicesDivision:
OCIOOpening Date:
08/09/2023Closing Date:
ContinuousDescription Looking to continue to grow your IT career? Do you enjoy challenges? Are you a team player? The Department of Administrative Services is searching for an IT Infrastructure Support Analyst.
Join a skilled team responsible for personal computer configuration, installation, troubleshooting of dispersed desktops and laptops, including software application support, and LAN/WAN Network troubleshooting.
This position will be located in Lincoln at the Nebraska State Office Building and supporting agencies within the Lincoln Downtown Campus.
Before we dive into what we need, let us show off what you get!oWorkplace flexibilityo13 paid holidaysoVacation and sick leave equating to 24 days your first year, accruing immediatelyoMilitary leaveo156% (that's not a typo!) state-matched retirementoTuition reimbursementoEmployee assistance programo79% employer paid health insurance plansoDental and vision insurance plansoEmployer-paid $20,000 life insurance policyoPublic Service Loan Forgiveness Program (PLSF) through the Federal governmentoWide variety and availability of career advancement as the largest and most diverse employer in the StateoOpportunity to be part of meaningful work and make a difference through public serviceoTraining and Development based on your career aspirationsoFun, inviting teammatesoA safe and secure environmentAt the State, we stand by our core values of treating others with dignity and respect, acting ethically in all situations, and creating an environment where our customer is our top priority.
Apply to join our team today! Examples of Work Position will include but not limited to PC and laptop configuration along with hardware and software troubleshooting in a Windows 10 and Microsoft computing environment.
Install personal computers/laptops at client work areas, troubleshooting and servicing printers.
Provide limited mobile device support.
Troubleshoot and maintain on a limited basis Local Area Networks.
Other duties as assigned within the scope of the classification.
Qualifications / Requirements REQUIREMENTS:
Associate degree in computer science and two years of related technical and business experience.
Two years of related technical and business experience may substitute for the required education on a year-for-year basis.
OR Post high school coursework in computer science and three years of related technical and business experience.
OTHER:
This position requires travel.
As such, the incumbent must be able to present a valid driver's license or another form of reliable transportation.
Regular and reliable attendance required.
Knowledge, Skills and Abilities Proficiency in the use of general or specialized hand tools used to perform PC maintenance have a strong understanding of Windows 10 and Microsoft Office 365.
An understanding of basic wiring and troubleshooting Local Area Networks in the Ethernet environment required.
Excellent reliability, self-starter, works well individually and as a team in a limited supervisory environment, as well as customer service and communication skills.
Ability to lift up to 50 lbs.
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life.
Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! For more information on benefits currently offered to permanent teammates, please visit:
Recommended Skills Administration Communication Computer Maintenance Construction Toolkits Customer Service Electrical Wirings Estimated Salary: $20 to $28 per hour based on qualifications.
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