Administrative Supervisor - USCIS - 1st Shift
Position Open (Title):
1st Shift Supervisor Wage:
TBD Location:
NSC - Denney Federal Building X_ Full Time __ Part Time Scheduled Hours/Days:
Monday - Friday:
7:
30am - 4:
30pm ESSENTIAL DUTIES AND RESPONSIBILITIES (DAY TO DAY FUNCTIONS) Responsible for ensuring that work performed in his/her functional area is performed to optimum quality standards and provides procedures and retraining to employees in the section.
Ensures timely delivery of all deliverables as they relate to that functional area.
Tracks the progress of all activities in his/her functional area and reports the status to the contract Site Manager, Assistant Site Manager as appropriate.
Reviews and approves the daily production report of each clerk assigned, paying particular attention to their achievement of performance standards on a daily basis.
Ensures that the SOP for his/her area of responsibility is used, understood, and kept up to date.
Conducts frequent internal quality audits.
Handles Employee Relations issues in compliance with CBA.
ADDITIONAL DUTIES AND
Responsibilities:
Accomplishes all tasks as appropriately assigned or requestedTHE BASIC QUALIFICATIONS FOR THIS POSITION ARE AS FOLLOWS:
Minimum of 1 year supervisory or management experience preferred Must Successfully complete a comprehensive 7-year criminal and credit history background check Must successfully complete a physical fitness screening Must be able to obtain and maintain a security clearance Must pass a Core Skills Computer Assessment MIMINUM KNOWLEDGE, SKILLS AND ABILITIES:
MS Office basic to intermediate skills Must be effective working in a team environment, with high level of customer service skills Adept at responding to every changing work requirement, with sharp focus on quality PHYSICAL DEMANDS:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk and hear.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
Mainly office but may also include all other work environments as requiredAll job title changes are subject to transfer approval by the government and will include a background check.
HOW TO APPLYwww.
itcoalition.
com/careers Recommended Skills Auditing Customer Service Daily Production Reports Labor Relations Leadership Microsoft Office Estimated Salary: $20 to $28 per hour based on qualifications.
1st Shift Supervisor Wage:
TBD Location:
NSC - Denney Federal Building X_ Full Time __ Part Time Scheduled Hours/Days:
Monday - Friday:
7:
30am - 4:
30pm ESSENTIAL DUTIES AND RESPONSIBILITIES (DAY TO DAY FUNCTIONS) Responsible for ensuring that work performed in his/her functional area is performed to optimum quality standards and provides procedures and retraining to employees in the section.
Ensures timely delivery of all deliverables as they relate to that functional area.
Tracks the progress of all activities in his/her functional area and reports the status to the contract Site Manager, Assistant Site Manager as appropriate.
Reviews and approves the daily production report of each clerk assigned, paying particular attention to their achievement of performance standards on a daily basis.
Ensures that the SOP for his/her area of responsibility is used, understood, and kept up to date.
Conducts frequent internal quality audits.
Handles Employee Relations issues in compliance with CBA.
ADDITIONAL DUTIES AND
Responsibilities:
Accomplishes all tasks as appropriately assigned or requestedTHE BASIC QUALIFICATIONS FOR THIS POSITION ARE AS FOLLOWS:
Minimum of 1 year supervisory or management experience preferred Must Successfully complete a comprehensive 7-year criminal and credit history background check Must successfully complete a physical fitness screening Must be able to obtain and maintain a security clearance Must pass a Core Skills Computer Assessment MIMINUM KNOWLEDGE, SKILLS AND ABILITIES:
MS Office basic to intermediate skills Must be effective working in a team environment, with high level of customer service skills Adept at responding to every changing work requirement, with sharp focus on quality PHYSICAL DEMANDS:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk and hear.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
Mainly office but may also include all other work environments as requiredAll job title changes are subject to transfer approval by the government and will include a background check.
HOW TO APPLYwww.
itcoalition.
com/careers Recommended Skills Auditing Customer Service Daily Production Reports Labor Relations Leadership Microsoft Office Estimated Salary: $20 to $28 per hour based on qualifications.
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