Software Support Representative - Part Time - Hybrid
Tabs3 Tabs3 Lincoln, NE Lincoln, NE Part-time Part-time $18 an hour $18 an hour Tabs3 (Software Technology, LLC) is looking for a Software Support Representative to work a hybrid work schedule remote and on-site from Lincoln, NE.
We have been a leader in the legal billing and practice management software industry for over 40 years.
We offer a healthy work-life balance while maintaining a casual atmosphere.
$17/hr What we provide:
Remote Work.
A hybrid schedule with remote and on-site in Lincoln, NE Excellent Hours.
Work Monday through Friday, 8:
00am to 5:
00pm Opportunity to Invest in Your Future.
We offer a 401K match after two months of employment Casual Environment.
Be comfortable in our casual dress environment Paid Time Off.
Enjoy paid time off and paid holidays Great Coverage.
Take advantage of health, dental, and vision policies effect on your first day Training.
Full training and mentoring to help you succeed Peace of Mind.
Employer paid life and short-term disability insurances A Great Team.
Collaborate with smart, curious, hardworking individuals, and contribute to our 98% client satisfaction rating Career Development.
Product and leadership training in addition to career growth opportunities Performance Compensation.
Be rewarded for your hard work with performance-based merits Terrific Food.
Enjoy regular employee appreciation lunches on us As a Software Support Rep, you will:
Provide Customer Service.
Deliver outstanding technical support for our software programs to clients and business partners over the phone Identify Solutions.
Troubleshoot technical questions and engage in problem resolution for our software, build your technical knowledge, and maximize client satisfaction Make Suggestions.
Obtain client feedback and provide input to improve client satisfaction Document.
Maintain accurate, thorough call records in our tracking system Be Challenged.
Engage in ongoing learning and grow through rewarding projects A great fit for this position has:
Post-high school education in computer, business or accounting field preferred Experience with troubleshooting computer software and/or hardware preferred Customer service experience preferred Experience in law billing, accounting, bookkeeping, or finances (QuickBooks, accounts payable) helpful Tabs3 software knowledge helpful An outgoing, positive, and team-oriented personality Ability to work in a fast-paced environment Strong written and verbal communication skills Job Type:
Part-time Pay:
$18.
00 per hour Experience level:
1 year Schedule:
Monday to Friday Ability to commute/relocate:
Lincoln, NE 68512:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Help desk:
1 year (Required) Work Location:
Hybrid remote in Lincoln, NE 68512.
Estimated Salary: $20 to $28 per hour based on qualifications.
We have been a leader in the legal billing and practice management software industry for over 40 years.
We offer a healthy work-life balance while maintaining a casual atmosphere.
$17/hr What we provide:
Remote Work.
A hybrid schedule with remote and on-site in Lincoln, NE Excellent Hours.
Work Monday through Friday, 8:
00am to 5:
00pm Opportunity to Invest in Your Future.
We offer a 401K match after two months of employment Casual Environment.
Be comfortable in our casual dress environment Paid Time Off.
Enjoy paid time off and paid holidays Great Coverage.
Take advantage of health, dental, and vision policies effect on your first day Training.
Full training and mentoring to help you succeed Peace of Mind.
Employer paid life and short-term disability insurances A Great Team.
Collaborate with smart, curious, hardworking individuals, and contribute to our 98% client satisfaction rating Career Development.
Product and leadership training in addition to career growth opportunities Performance Compensation.
Be rewarded for your hard work with performance-based merits Terrific Food.
Enjoy regular employee appreciation lunches on us As a Software Support Rep, you will:
Provide Customer Service.
Deliver outstanding technical support for our software programs to clients and business partners over the phone Identify Solutions.
Troubleshoot technical questions and engage in problem resolution for our software, build your technical knowledge, and maximize client satisfaction Make Suggestions.
Obtain client feedback and provide input to improve client satisfaction Document.
Maintain accurate, thorough call records in our tracking system Be Challenged.
Engage in ongoing learning and grow through rewarding projects A great fit for this position has:
Post-high school education in computer, business or accounting field preferred Experience with troubleshooting computer software and/or hardware preferred Customer service experience preferred Experience in law billing, accounting, bookkeeping, or finances (QuickBooks, accounts payable) helpful Tabs3 software knowledge helpful An outgoing, positive, and team-oriented personality Ability to work in a fast-paced environment Strong written and verbal communication skills Job Type:
Part-time Pay:
$18.
00 per hour Experience level:
1 year Schedule:
Monday to Friday Ability to commute/relocate:
Lincoln, NE 68512:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Help desk:
1 year (Required) Work Location:
Hybrid remote in Lincoln, NE 68512.
Estimated Salary: $20 to $28 per hour based on qualifications.
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