Client Service Analyst Customer Service & Call Center - Lincoln, NE at Geebo

Client Service Analyst

Company Name:
Fiserv
Position Type:
Full-time
Position Purpose
:
Fiserv's Enterprise Channel Solutions group is seeking candidates for a Client Service Analyst position. This individual will be responsible for the implementation and training for the online banking suite of products. May be required to travel to client or Fiserv locations to perform these implementations, consult on the product suite or to discuss application design. Will be responsible for building and sharing a thorough knowledge of the online banking suite of products
Essential Job Responsibilities
:
1. Perform software implementations for Fiserv's clients via telephone, email, and web based contact channels.
2. Deliver professional and timely client communications regarding project updates and product implementation services.
3. Thoroughly track, organize and document all product implementation and support related activities.
4. Develop and maintain a full understanding of Fiserv products and services and stay abreast of relevant industry trends and best practices
5. Frequent travel may be required
6. Perform other duties as assigned
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.
Required
Qualifications:
o Bachelor's degree with a preference for Management Information Systems, Finance, Accounting or Business Administration
o Previous customer service experience preferred
o Financial industry experience is beneficial
Travel:
25%
Fiserv, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
Company Description:
Going Up?
Today's shifting demands require a partner who shares your goals with the proven expertise to help you reach them. For more than 16,000 clients worldwide, Fiserv is transforming the way financial services are delivered to ensure business growth. With Fiserv, you have the power to go places. The power within.

Fiserv Technology Makes the Difference
Through thousands of partnerships with clients worldwide and hundreds of solutions, Fiserv touches almost every part of financial services - online & mobile banking, account processing, e-payments, lending, wealth managementour technology makes the difference in every interaction.

Fiserv Technology: Consumer Reach and Scale
Fiserv technology simplifies financial transactions. We enable 120 million deposit accounts, 60 million online banking users, and 23 million active bill payment users, making financial transactions easy to allow people to focus on the things that really matter: planning, living and prospering.Estimated Salary: $20 to $28 per hour based on qualifications.

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