Auditor Associate
Company Name:
National Rural Electric Cooperative Association
The National Rural Electric Cooperative Association (NRECA), with offices in Arlington, VA and Lincoln, NE is the trade association for over 900 consumer-owned electric cooperatives serving more than 40 million people. NRECA is committed to harnessing the strength of America's electric cooperatives into a single powerful voice.
50 Greatest places to work - AARP
100 Best Places to Work - ComputerWorld Magazine
CARE Award Recipient - Recognizing organizations that promote a positive work-life balance
Lincoln, Nebraska''s Best Places to Work winner - 2013
WELCOA''s Gold Well Workplace Award - Lincoln, NE
At NRECA, we work with people who are leaders in their fields, they are down-to-earth, hardworking professionals committed to helping our members serve their communities. Our work is interesting and constantly evolving and requiring new skills to meet the evolving needs of a dynamic industry. In this collegial, inclusive work environment, united around the compelling purpose and history of electric cooperatives, we thrive. And topping it off, NRECA cares about each person's overall well-being, encouraging health, financial security, and a sustainable work/life balance.
EEO/AA-M/F/Disability/Protected Veteran Status/Genetic Data
Summary
This job will be primarily responsible for assuring quality work by auditing the daily work, identifying training and system enhancement needs, developing employee training plans, managing the department''s phone coaching program, and working with IT to improve system performance for department applications.Job Information:
Reports to the Director of Member Benefit Services.
Job level is C114, non-exempt
Hours are 8:15 a.m. - 5:00 p.m., M-F.
Purpose and Mission
NRECA''s mission is to meet or exceed our members'' expectations within the framework of the seven cooperative principles. The expectation of all employees is to embrace the values of integrity, accountability, innovation, and commitment to community. This position''s purpose is:
1. Manage the audit program and audit the daily work and calls taken by the EBS staff.
2. Monitor accuracy and efficiency standards and measurements.
3. Manage the phone audit and coaching program and report results.
4. Identify training needs of EBS staff, develop training plans, and train them to ensure the unit's performance is in alignment with EBS & NRECA's goals.
5. Identify system improvements to help enhance the quality of the work and report results.
6. Coordinate with IT to improve system performance to simplify processing and enhance accuracy.
Requirements and Qualifications
Skills & Requirements (Education, Skills, Training, & Certifications, etc.)
1. Bachelor's Degree in Accounting, desired.
2. Accounting and billing experience.
3. Experience developing an audit program and auditing insurance processes, phone calls, and transactions.
4. At least 5-years of experience working in an insurance processing and call center environment.
5. Experience identifying process improvements and implementing them.
6. Good communication and presentation skills with demonstrated experience.
7. Experience identifying appropriate internal controls and developing a plan to monitor them.
8. Proficient in time management and setting priorities.
Amount of Travel
No Travel
Job Title : Auditor Associate
Location : Lincoln, NE, USEstimated Salary: $20 to $28 per hour based on qualifications.
National Rural Electric Cooperative Association
The National Rural Electric Cooperative Association (NRECA), with offices in Arlington, VA and Lincoln, NE is the trade association for over 900 consumer-owned electric cooperatives serving more than 40 million people. NRECA is committed to harnessing the strength of America's electric cooperatives into a single powerful voice.
50 Greatest places to work - AARP
100 Best Places to Work - ComputerWorld Magazine
CARE Award Recipient - Recognizing organizations that promote a positive work-life balance
Lincoln, Nebraska''s Best Places to Work winner - 2013
WELCOA''s Gold Well Workplace Award - Lincoln, NE
At NRECA, we work with people who are leaders in their fields, they are down-to-earth, hardworking professionals committed to helping our members serve their communities. Our work is interesting and constantly evolving and requiring new skills to meet the evolving needs of a dynamic industry. In this collegial, inclusive work environment, united around the compelling purpose and history of electric cooperatives, we thrive. And topping it off, NRECA cares about each person's overall well-being, encouraging health, financial security, and a sustainable work/life balance.
EEO/AA-M/F/Disability/Protected Veteran Status/Genetic Data
Summary
This job will be primarily responsible for assuring quality work by auditing the daily work, identifying training and system enhancement needs, developing employee training plans, managing the department''s phone coaching program, and working with IT to improve system performance for department applications.Job Information:
Reports to the Director of Member Benefit Services.
Job level is C114, non-exempt
Hours are 8:15 a.m. - 5:00 p.m., M-F.
Purpose and Mission
NRECA''s mission is to meet or exceed our members'' expectations within the framework of the seven cooperative principles. The expectation of all employees is to embrace the values of integrity, accountability, innovation, and commitment to community. This position''s purpose is:
1. Manage the audit program and audit the daily work and calls taken by the EBS staff.
2. Monitor accuracy and efficiency standards and measurements.
3. Manage the phone audit and coaching program and report results.
4. Identify training needs of EBS staff, develop training plans, and train them to ensure the unit's performance is in alignment with EBS & NRECA's goals.
5. Identify system improvements to help enhance the quality of the work and report results.
6. Coordinate with IT to improve system performance to simplify processing and enhance accuracy.
Requirements and Qualifications
Skills & Requirements (Education, Skills, Training, & Certifications, etc.)
1. Bachelor's Degree in Accounting, desired.
2. Accounting and billing experience.
3. Experience developing an audit program and auditing insurance processes, phone calls, and transactions.
4. At least 5-years of experience working in an insurance processing and call center environment.
5. Experience identifying process improvements and implementing them.
6. Good communication and presentation skills with demonstrated experience.
7. Experience identifying appropriate internal controls and developing a plan to monitor them.
8. Proficient in time management and setting priorities.
Amount of Travel
No Travel
Job Title : Auditor Associate
Location : Lincoln, NE, USEstimated Salary: $20 to $28 per hour based on qualifications.
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